CONCIERGE

We’ll be your Concierge,
so you can be you.

 

People often classify furniture dealerships as commodity-based. As a furniture dealership ourselves, we respectfully disagree. We are not in business to sell products—the products we sell are simply the visual of the work we do for our clients.

Retail and online-only stores are quick and easy for small trinkets—but when it comes to outfitting a full floor of furniture for a workforce, for a learning environment, or for a healing space—you need true professionals.

As you can read about on our website (here, or here) commercial grade furniture is tricky. It isn’t manufactured and stored for quick release. It is crafted with fine detail, with endless customization options, and with strict quality and warranty standards. Commercial furniture is an investment. And like all good investments, you need to truly understand what happens behinds the scenes to maximize your return.

That’s why we exist. We’re here to be your gatekeeper of all-things-furniture. We are your representatives; we are your advocates; we are the ones that speak-the-speak and walk-the-walk.

‘Concierge’ is our comprehensive service and project management offering. It is scalable to meet project needs, and more importantly, client personal preferences. With a workforce of inter-connected departments backing each product we sell, our clients can have full confidence that their project contact from Kayhan has the resources necessary to bring a project from inspiration through completion.

Concierge services are differentiators when comparing furniture dealerships, or ranking them against a retail or web-based business. We wholeheartedly believe that the human mind and touch are critical to make a project successful. We offer:

  • Ergonomic Setup and Training – to ensure your employees are properly aligned for maximum health benefits when sitting or standing

  • Furniture Disposition – to aid in recouping costs from, and disposing of, aged furniture assets

  • Furniture Installation – to deliver, assemble, and place your product by Union and Non-Union craftsman

  • Intermarket Assistance – to serve remote dealers that need a cost-effective, local professional presence within Chicagoland

  • Product Inventory and Storage – to coordinate and account for excess product you need to access readily

  • Project Management – to provide single-source accountability for product arrival and installation according to plan

  • Space Decommissioning – to strategically break down and dispose of assets

  • Wire Management – to allow your business environment to power things as required without obscuring the aesthetic of your furniture investment

 
 
 
 In the end, you receive product from us. In the beginning and middle, you receive an experience that allows you to focus on your day job.  It makes us more than furniture. It makes us a service-based business.

In the end, you receive product from us. In the beginning and middle, you receive an experience that allows you to focus on your day job.

It makes us more than furniture. It makes us a service-based business.